Customer Relation Executive
Customer Relation Executive
Employment Type :
Permanent
Location :
Krishnagiri/Hosur, Mysore, Vellore, Dharmapuri, Cuddalore, Villupuram, Coimbatore, Nilgiri, Erode, Tiruvannamalai, Tirupur, Karur / Namakkal, Dindigul, Madurai, Sivagangai, Theni, Virudhunagar, Trichy, Ramnad, Pudukottai, Ariyalur/ Perambalur, Tanjore, Nagapattinam, Tiruvarur, Chamraj Nagar
Requirements
* 1-3 years of experience in customer service, sales, or client relationship management (preferably in the steel or construction industry).
* Strong communication and interpersonal skills.
* Ability to handle customer queries with patience and professionalism.
* Proficiency in MS Office and CRM software.
* Problem-solving mindset and customer-oriented approach.
* Ability to work independently and as part of a team.
* Strong communication and interpersonal skills.
* Ability to handle customer queries with patience and professionalism.
* Proficiency in MS Office and CRM software.
* Problem-solving mindset and customer-oriented approach.
* Ability to work independently and as part of a team.
Job Description :
* Develop and maintain strong relationships with existing and potential customers.
* Handle customer inquiries, concerns, and feedback professionally and efficiently.
* Provide product information, pricing details, and technical support to customers.
* Coordinate with internal teams, including sales, logistics, and production, to ensure timely delivery and customer satisfaction.
* Monitor customer preferences and market trends to suggest business improvements.
* Maintain accurate records of customer interactions and sales reports.
* Assist in resolving customer complaints and escalating complex issues when necessary.
* Conduct follow-ups to ensure continued customer satisfaction and loyalty.
* Handle customer inquiries, concerns, and feedback professionally and efficiently.
* Provide product information, pricing details, and technical support to customers.
* Coordinate with internal teams, including sales, logistics, and production, to ensure timely delivery and customer satisfaction.
* Monitor customer preferences and market trends to suggest business improvements.
* Maintain accurate records of customer interactions and sales reports.
* Assist in resolving customer complaints and escalating complex issues when necessary.
* Conduct follow-ups to ensure continued customer satisfaction and loyalty.
Number of Vacancies :
27
